Privacy Policy

Last updated: January 19, 2026

Information Collected

Conversation History — copies of your coaching threads, stored temporarily to deliver replies in case you reopen an old conversation. They're automatically deleted after 3 months of inactivity.

Subprocessors

We do not sell, rent, or share your information for marketing purposes.
All vendors are GDPR compliant, offer Standard Contractual Clauses (SCCs), and underwent security review prior to onboarding. This is the complete list. No additional tools (e.g., Google Analytics) are used beyond those listed here.
Amazon S3
Stores immutable, append-only audits for admin actions (e.g., data removal) with AES-256 at rest.
Datadog
Used for infrastructure telemetry and monitoring (e.g., CPU, memory, service health).
Heroku
Used for application infra and encrypted storage. All workloads run in isolated containers with TLS 1.2+ enforced, and AES-256 encryption at rest. Includes managed Heroku Postgres + Redis instances.
OpenAI
OpenAI's API powers the real-time content generation for the chat. None of your data is persisted by OpenAI. None of it is used to train their models. The prompting is ephemeral.
PagerDuty
Used for incident alerting and on-call scheduling. May store system-level alerts with metadata (e.g., timestamps, service names). No user-submitted content.
Papertrail
Used for infrastructure log aggregation and retention. Some logs may include metadata related to coaching email delivery (e.g. timestamps, team IDs).
Sentry
Used for internal error tracking and debugging. Some error logs may include technical metadata (e.g., error messages, timestamps, team IDs).

Children's Privacy

This service service is not directed to individuals under 13, and we do not knowingly collect data from them.